Privacy policy

INTRODUCTION

Stationery Wale Bhaiya (“we”, “us”, “our”) operates this website and store, including all related content, features, tools, products, and services (the “Services”).

Our store is powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our Services.

By using our Services, you agree to this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

We collect information that helps us provide and improve our Services.

a) Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing & shipping address
  • Account login details
  • Customer support messages

b) Payment Information

  • Payment method details (processed securely via Shopify/payment gateways)
  • Transaction details and confirmations

⚠️ We do not store full card details on our servers.

c) Automatically Collected Information

  • IP address
  • Device and browser details
  • Website usage (pages visited, clicks, time spent)
  • Cookies and tracking data

d) Order & Shopping Data

  • Products viewed or added to cart
  • Purchase history
  • Returns or exchanges

2. HOW WE USE YOUR INFORMATION

We use your data to:

✔ Provide Services

  • Process orders and payments
  • Deliver products
  • Manage your account
  • Handle returns and refunds

✔ Improve Experience

  • Personalize product recommendations
  • Improve website performance

✔ Communication

  • Send order updates
  • Respond to queries
  • Provide customer support

✔ Marketing

  • Send offers, discounts, and updates (you can unsubscribe anytime)

✔ Security & Legal

  • Prevent fraud and misuse
  • Comply with legal obligations

3. SHARING OF INFORMATION

We may share your information with:

a) Shopify & Service Providers

  • Payment gateways
  • Shipping partners
  • Analytics tools
  • Customer support services

b) Marketing Partners

For ads and promotions (based on your activity)

c) Legal Authorities

If required by law or to protect our rights

d) Business Transfers

In case of merger, sale, or restructuring

4. SHOPIFY’S ROLE

Our store is hosted by Shopify.

Shopify may:

  • Process your data
  • Store your information on secure servers
  • Use data for improving their services

👉 Learn more: https://privacy.shopify.com/en

5. COOKIES & TRACKING

We use cookies to:

  • Improve site functionality
  • Remember preferences
  • Analyze traffic

You can disable cookies in your browser settings.

6. THIRD-PARTY LINKS

Our website may contain links to third-party sites.

We are not responsible for their privacy practices. Please review their policies separately.

7. CHILDREN’S PRIVACY

Our Services are not intended for children under 12.

We do not knowingly collect data from minors. If such data is found, we will delete it.

8. DATA SECURITY

We use industry-standard security measures to protect your data.

However:

  • No method is 100% secure
  • Sharing data online is at your own risk

9. DATA RETENTION

We retain your data only as long as necessary:

  • To fulfill orders
  • To comply with legal obligations
  • To resolve disputes

10. YOUR RIGHTS (INDIA & GLOBAL USERS)

You may have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Opt-out of marketing emails

To exercise your rights, contact us at the details below.

11. INTERNATIONAL DATA TRANSFERS

Your information may be stored or processed outside India (via Shopify or partners).

We ensure reasonable safeguards are in place.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised date.

13. CONTACT US

For any questions or requests:

📧 Email: stationerywalebhaiya@gmail.com
📍 Address:
Gwynne Road, Maulviganj, Wazirganj,
Aminabad, Lucknow, Uttar Pradesh – 226018, India